Privacy Policy

ZERO2HERO LIMITED provides technology training, coaching, bootcamps, workshops, and related learner support through zero2hero.training.

For privacy questions, contact us at hello@zero2hero.training or by post at Unit 15 Castle Square, 40 Elephant Rd, London SE17 1EU.

• Contact details such as name, email address, phone number, and organisation.
• Booking and enrolment details such as selected programme, preferred schedule, deposit status, and learner goals.
• Messages you send to us through email, booking tools, forms, consultations, or support channels.
• Website usage information such as device, browser, pages visited, and approximate location where analytics or security tools are enabled.

• Respond to enquiries and help you choose a suitable training programme.
• Manage bookings, deposits, learner onboarding, scheduling, and course delivery.
• Send service messages, confirmations, invoices, and important updates.
• Improve our website, training content, support processes, and learner experience.
• Meet legal, tax, accounting, security, and fraud-prevention obligations.

We process personal information where it is necessary to take steps before entering into a contract, perform a contract with you, comply with legal obligations, pursue legitimate business interests, or where you have given consent.

We only share information where needed to operate our services. This may include payment processors, booking and calendar providers, email delivery providers, hosting providers, analytics providers, professional advisers, or authorities where required by law.

We keep personal information only for as long as needed for the purpose it was collected, including training delivery, customer support, financial records, legal compliance, dispute handling, and legitimate business administration.

You may have rights to access, correct, delete, restrict, object to use of, or request a copy of your personal information. Where processing is based on consent, you can withdraw consent at any time.

You can contact us at hello@zero2hero.training. You also have the right to complain to the UK Information Commissioner’s Office.